Was in the hospital for 10 days back beginning September 22,2017. I remember when I went to the emergency room that it showed an old address in Addison, IL.
I filled out the form changing my address to my current one in Bensenville, IL. I got an alert on my credit yesterday, 7/3/17, and called to check on it. Turns out someone at the hospital did not bother to change my address and 11 bills totaling $692.00 were sent to collections because they were mailed to my old address in Addison, IL. I have not lived in Addison, IL for fifteen years!!!!
So the collection agency is going to send me copies of the bills. Now my credit is marked because some *** at the hospital did not update my address!!!
Product or Service Mentioned: Elmhurst Hospital Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $692.
Preferred solution: I want someone to contact me and explain why my address was not updated..