Elmhurst has placed me in collection for a bill I've never seen. I have spoken to them on several occasions to place my billing on one account and I would paid it, but apparently they did not.
One time when I called about their billing and requested (for the second time) to combine my bills, I was told I had to pay a certain amount and when I told them that I was unable to pay that amount, I was told that they would sue me. I had to remind them that they were breaking the law, read them the statute and they backed down.
Finances are a priority not patients nor wellness.
Product or Service Mentioned: Elmhurst Hospital Customer Care.
Reason of review: Problems with payment.